Building end-to-end learning ecosystems from seed to scale
Team, talent, strategy, L&D DevOps, LearnTech solution architecture, LXD, and beyond
Award-winning LearnTech Leadership
In its freshman year of operations, the SureSmileU learning solution saw 500% growth compared to its previous more traditional LMS. Since, SureSmileU's dynamic next-gen LMS has continued its scalability efforts worldwide with more course starts, completions, and engagement than ever, keeping users connected and in-the-know.
B2B Customer Success Leadership
From journey mapping to business outcomes, an end-to-end strategic vision is key.
Customer Education & Creative Direction
Brand identity & creative ops production for events, series and programs
KOL Management & Professional Education
Program strategy, knowledge base architecture, leadership & branding from seed to scale, including development of super users into thought leaders and brand advocates...from scratch.
User Education Solution Architecture
Building professional education talent and strategy to deliver an evergreen, on-demand knowledge base, personalized by profile segmentation, that continues to evolve with both product and end user.
Reality-TV Style Edutainment
SureSmile Aligner MasterClass: 8 doctors. 8 markets. 8 cases.
SureSmile Aligner MasterClass: 8 doctors. 8 markets. 8 cases.
Produced 2021-2022 for Dentsply Sirona
Professional Education as RevOps
In SaaS businesses, the customer journey is a forever relationship. That means continuously nurturing users and building community that drives revenue, retention, and ongoing advocacy.
Product/User Education Media Production
From the smallest details and most niche technical industries to macro-level storytelling.
McLuhan Is Right: The Medium is the Message
Building program and product identity through customer education, creative/visual identity & community.
Creative direction. Graphic Design. Content DevOps. Event Management.
Adverts, Testimonials & Corporate Learning Media
From TV spot production to storyboarding, client testimonials, internal education and beyond.
